18 September 2009
A regular discussion of the project «Program on introducing «One-stop shop» on export-import and transit procedures» was held at the Ministry of economic development and trade of Republic of Tajikistan.

The representatives from relevant ministries and agencies, executive heads of leading associations (members of the Consultative Council), representatives of public unions as well as international organizations took part in the discussion.

The document, introduced for the discussion, envisages creation of unified automatic information- communicational channel. The main idea of introducing of «One-stop shop» is that the entities of foreign economic activity (FEA) having registered in the system will be able to get an access to its informational system. The electronic documents received by the system will be checked and passed on to various agencies for further review and adoption of respective decisions. Under this approach, the system by itself will electronically inform the entities of FEA on the outcomes of the taken decisions.

In case if physical inspection of commodities for the purpose of taking samples and testing was carried out, entrepreneurs will be automatically informed by the system and provided with the date, time and place of conducted specified operations. This assumes that introduction of this mechanism will lead to simplification and optimization of passing through administrative procedures in public agencies.

The similar system is applied in many countries including Singapore, Senegal and Mauritius. In Singapore system, the collections, taxes and fees are calculated automatically and charged from the bank accounts of commercial enterprises. The chosen model of "One-stop shop" assumes that informational systems of involved agencies will be integrated into "One-stop shop" system by way of information exchange.

The Program designers intend establishing a public unitary enterprise (PUE) as «One-stop shop» Center. At the same time it is planned to establish a Steering Council, which will be responsible for determining the main directions of PUE activities. The Steering Council will involve not only the representatives of interested agencies but also the representatives of business associations and large companies.

According to the Program, at the initial stage (a year or two) the entities of FEA will be provided with the right of choice, i.e. the entrepreneurs will decide themselves whether they execute export-import operations through «One-stop shop» system or they themselves apply to relevant agencies as they normally did. It is intended that gradually in the future all actions related to export-import and transit operations will be implemented through «One-stop shop» electronic system.

This Program found support among entrepreneurs in the country and agencies involved in regulating foreign trade, except for some comments made by the representative of Customs service and Tajikstandart on the matter of distribution of functions and powers.

The business community, in addition to the program, suggested reviewing the possibility of creating an integrated «One-stop shop» system when providing several types of public services. The Program designers gave a hope to assume that in the future the establishing of such system is quite possible, but that will require an additional time input.

Reference data: Introduction of automatic information-operational system requires $ 2,5 ml. The designers plan to implement the Program within a period of 2009—2015.

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